(Tumblr puts it behind a cut, so i’m just gonna copy/paste)
”Kat, from the bottom of my heart thank you! No words can describe how much this means to us/me. Knowing that there are people out there supporting us and giving amazing piercing advise …it means so much. THANK THANK THANK YOU <3<3<3
I am getting stupid emotional because I am a giant cheese ball.
Your positive feedback is what we live for. Every time we get good feedback, we print it out and share it with everyone at the company. We hold onto stuff like this. Every one of us has something that a customer has sent us or wrote us. The packers that pack your orders have little prints of comments that you have emailed us or written to us in a survey. I have kept stamps from customers and post-it notes that a customer has drawn a smile face on.
Thank you to everyone that shops with us and has taken the time to shoot us a small email to say thank you. You guys are the best! - Melissa<3”
Y’all are so sweet. :3
Seriously the two times I had an issue with jewelry (neither time your [BAF’s] fault) it’s been resolved quickly and I am no doubt a happy customer.
So this happened at work today. An overwhelming amount of support/positive comments. It makes me so happy to work for this company.